Frequently Asked Questions
Everything you need to know about TenderAI.
Product & Methodology
TenderAI is an AI-powered tender and RFP evaluation platform that produces structured scores, compliance matrices, and risk insights with evidence citations.
No. All scores are explainable and traceable to extracted clauses with page references. You can always see why a score was given.
TenderAI supports compliance gates (pass/fail), weighted criteria scoring, and risk matrix assessment. Scoring profiles are configurable per organization.
Recommendations are produced using gating logic plus weighted subscores across compliance, risk, commercial, delivery, and strategic fit. Thresholds are configurable per tenant.
Yes. Enterprise customers can configure weights, gates, and thresholds by industry, business unit, and risk appetite.
Compliance
Mandatory items, missing items, evidence pointers, and a status per requirement (met/missing/unclear).
Yes. Uploads can include the main tender document plus appendices and annexes.
Security & Data
TenderAI uses encryption in transit and at rest, role-based access controls, and audit logs. See our Trust Center for details.
We do not train shared models on customer data by default. Enterprise customers have additional data isolation options.
Yes. We provide customer-configurable retention windows and secure deletion workflows.
Integrations & Pricing
Yes, where supported. Integrations allow knowledge retrieval and document intake directly from your storage.
Yes. New accounts receive trial credits for free tender analyses. No credit card required.
Enterprise plans can include dedicated, private deployments with full network and data isolation.
Responsible AI
AI outputs are guidance, not final decisions. TenderAI displays confidence indicators and citations so users can verify and make informed decisions.
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