Terms of Service

Last updated: February 2026

1. Acceptable Use

TenderAI is provided for lawful tender and RFP evaluation purposes. You agree not to misuse the platform or attempt to circumvent security measures.

2. Subscriptions & Billing

Credits and subscriptions are billed as described on our pricing page. Unused credits do not roll over unless specified in your plan.

3. Confidentiality

We treat all uploaded documents as confidential. Our data handling practices are described in our Privacy Policy.

4. Intellectual Property

You retain ownership of all documents you upload. TenderAI retains ownership of the platform, scoring algorithms, and generated report formats.

5. AI Output Disclaimer

TenderAI outputs are AI-generated guidance and should not be treated as professional advice. Users are responsible for reviewing and validating all analysis results before making business decisions.

6. Limitation of Liability

TenderAI is provided "as is". We are not liable for business decisions made based on AI-generated analysis. Our total liability is limited to the fees paid in the preceding 12 months.

7. Governing Law

These terms are governed by applicable law. Disputes shall be resolved through arbitration or the courts of the applicable jurisdiction.