Privacy Policy

Last updated: February 2026

1. Data We Collect

We collect account information (name, email, company), usage data (feature usage, analysis logs), and document data (uploaded tender files processed for analysis). Documents are processed solely for providing the service.

2. How We Use Your Data

Your data is used exclusively for service delivery: account management, tender analysis, reporting, and customer support. We do not sell your data to third parties.

3. Data Processors

We use third-party services for hosting, AI processing, and analytics. All processors are contractually bound to protect your data.

4. Data Retention

Tender documents and analysis results are retained according to your account settings. You can request deletion at any time through your account or by contacting us.

5. Security

We use encryption in transit (TLS) and at rest, role-based access controls, and audit logging to protect your data.

6. Your Rights

You have the right to access, correct, or delete your personal data. Contact us at privacy@tenderai.com to exercise these rights.

7. Contact

For privacy inquiries, contact us at privacy@tenderai.com.